Under the Affordable Care Act (ACA), insurers in the large group market are required to spend a certain percentage of premiums on healthcare claims and quality improvement activities. This percentage is known as the Medical Loss Ratio (MLR). If an insurer spends less than the required percentage, they must provide refunds to policyholders. For example, if an employer sponsors a group health plan and the insurer fails to meet the MLR threshold, the insurer returns a portion of the premiums to the employer. The employer then distributes a share of this refund to plan participants, typically based on their premium contributions.
This process ensures that a significant portion of premium dollars directly funds healthcare services and improvements, rather than administrative costs or profits. It provides a level of financial protection for consumers and encourages insurers to operate efficiently. Historically, prior to the ACA’s implementation, there was less transparency and regulation regarding how insurers allocated premium dollars. This requirement introduced a mechanism for accountability and potentially helps moderate premium increases over time.